Maldives Meet and Greet

Maldives Meet and Greet Airport FAQ

This FAQ explains how you will be welcomed, escorted and assisted through Maldives Meet and Greet at Malé Velana International Airport. Our Malé Airport MLE VIP meet & assist service ensures a seamless, stylish, luxurious and effortless VVIP arrival or departure, even when the unexpected happens.

What are the main benefits of Maldives Meet and Greet?

1. No lines, less mixing with other travellers
2. Tarmac Transfer to a Special Lounge, and VVIP facilities
3. A faster and easier airport experience, door to door
4. A personal assistant to guide you through the airport
5. Help with language, local procedures & unexpected problems

What is included in a Maldives Airport Meet Assist service?

Arrival Services: you will be met on the tarmac and driven in a pivate vehicle to a VIP lounge where quarantine, visa on arrival, security and immigration will be handled. Expert local airport staff will help collect your bags, escort you through customs checks and take you direct to your driver or welcome party.

Departure Services: you will be met near the entrance of the VIP Lounge inside terminal building; and escorted to and assisted through security, check in, customs and immigration. You will wait in the lounge and at boarding time you will be driven in a private vehicle to the airplane on the tarmac.

Connection Services: our staff will coordinate with boat or private airplanes for transfer form or to your resort

What is a Fast-track ?

Fast-tracking saves time and hassle and makes the passage through an otherwise busy or difficult airport both fast and easy. A successful Fast-tracked airport service is one where you did not have to queue in line, and/or the time it took to pass through the airport was reduced. Fast-tracking is achieved differently in each airport. In Malé airport a VIP Lounge special fast track handling is used for Immigration

How do you give these sorts of services?

We have long term contractual partnerships built over many years with local, in-airport based businesses. They have the trained staff, security passes, airport approvals and operational knowlegde to provide special VVIP Meet and Greet Airport Assistance at MLE.

Are your services legitimate and legal?

Yes.  Absolutely. We only used licensed companies, agents and staff who have the necessary airport security clearances, approvals and passes to work in secure non-public areas and provide the services that have been booked. All our services are pre-ordered and pre-arranged with airport departments (which is why we often need passenger passport data). See more Maldives Airport FAQ for Malé

Is a baggage porter, lounge or golf cart buggy included?

Baggage assistance is included. An electric buggy kart or tarmac transfer is provided. For full information see How to Book Maldives Fast Track

Where will I find my Maldives Meet and Greet assistant?

For arrivals they will be waiting with a signboard for you at the foot of the stairs down from the airplane onto the armac

For departures they will be waiting for you in the VIP private lounge Where you will be met is described in your booking confirmation.

What do I do if I can’t see my meet and assist greeter?

Firstly you should look really carefully, for you name board as sometimes they are easy to miss due to congestion, jet lag, passengers checking their handphone messages as they disembark, or crowded areas where lots of uniformed staff are waiting with name boards. If you really cannot see the greeter then you must all the local Maldives emergency number, or use the emergency contact chat link we will have sent you.

Are children permitted? Are there any discounts?

Yes. Children are welcome. There is a 100% discount for infants aged under 24 months. There are no discounts for children aged 3 years or older, nor for “Family Groups”.  

How do I make a Change or cancel to my booking?

If you already have your booking confirmation you must E-mail us with the Change request as soon as you can. Where we get less than 48 hours notice of a major Change or Cancellation then a percentage of the price paid may be charged. See the Terms and conditions for details. If you do not present yourself to the airport representative, or if you decide not to take a service that has booked, this will be classed as a no-show cancellation and there will be no refund or credit for that service.

Do I need to tell you of every little change to my plans?

No. But major Changes should be advised to us. A Major Change is a change which will affect how, when and where the service you have booked is given. For example a Major Change would be a change in the named “lead” passenger, in the date of service, of the flight number, or a significant change in the kerbside meeting time for a departure, or a request for an additional feature (like a porter, buggy, lounge) or a change to the number of passengers to be served. If in doubt E-mail us

Are there any other restrictions or rules that might apply?

Malé Airport has its own airport rules and regulations. These policies who may supersede the local provider’s own operating procedures. Sometimes there is a temporary security clampdown or similar temporary alert condition ordered. Both of these may effect parts of the usual VIP service. In such a cases, these are beyond our control.

Also, there are Maldives Quarantine & health regulations and rules in force due to COVID-19. Permission to enter a country, or to board a flight, and/or the imposition of related quarantine or other restrictions are decided by local border control, the local health authorities, and/or the airline

What about Malé Airport & the COVID 19 coronavirus?

Our service helps with a safe and speedy passge through the airport.

To minimize contact, congestion & lines, bypass bottlenecks, and avoid inconvenience, you will use a private lounge and your representative will handle visa on arrival, check-in, and passing through security checks, and fast-tracked CIQ processing.

They will also help you understand issues with local border control and health officials. They will assist with arrangements for excess or missing baggage, onwards boat or flight transfers

Finally, they will coordinate directly with the hotel staff or a driver to ensure a smooth handover (avoiding the common problem of not being able to find you car service).

The is is the end of these Maldives Meet and Greet Malé Airport FAQ. For other airports see Airports Served

Maldives Meet and Greet

Copyright the GroundBooker Group | See Terms and Conditions.